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Linda McDonald, MS

Massachusetts Management Consultant    Ma. Business Management Consultant  Management Training Consultant

 

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The Mini-Book or Our Services

 

Chapters: Please scroll the page or click on chapter title to be transported to that subject.

 

  1. Introduction

  2. What We Do

  3. How We Do It

  4. The Benefits

  5. Past Clients

  6. Program Offerings

  7. Learning Approach/Philosophy

  8. Associates

  9. Testimonials

  10. R.E.A.C.H. the acronym

  11. Contact Info

Introduction

 

Ripples expand & then become part of the whole.

What are your ripples & what are they expanding in your business?

 

 

Are you a business owner who values learning as one of the most effective tool for enhancing performance? Do you view people holistically knowing the importance of balance in mind, body and spirit? Do you encourage collaborative relationships in your work place?

Would you like to attract and retain high impact people and increase bottom line profits?

Your proactive business can succeed in reaching these goals by creating a learning-work environment that inspires and propels employees to their highest potential.

Your employees will work in full alignment with the values and mission of your business. With this, they are empowered to be accountable and responsible at all levels and enjoy the challenges of their work. Job satisfaction radiating from the reward of challenge, trust and responsibility, honor and respect all inspire employees to give more than 100%. They commit to the business and take pride in its success.

What we do

We are organizational learning & development professionals who help proactive small and medium businesses create holistic learning-work environments of ongoing potential and productivity that bring greater profit and success.

REACH Resources’ unique system, breadth of knowledge and skills, and depth of intuitive reasoning elevate the transformation experience you seek for your business. Some of the features of our process include:

Assessment-tapping into the inner wisdom of you and your business: explore, discover and develop or enhance values, purpose, vision, goals

Inspiration-developing customized strategies for creativity, innovation and team to support your vision and goals;

Action- The Five Keys to Planning the Learning-subject, transformation, experience, purpose and competencies; designing the implementation and facilitating progress

 how we do it

Learn to Inspire – a uniquely comprehensive, inspiring and highly effective learning design and development model for creating positive work environments, meeting development, performance management, training, workshops, retreats and orientations. Bring your workplace learning approach to reality by designing and developing:

·   The Subject Matter (in relation to the target learners and you’re the needs of your business)

·   Desired Transformation (what new belief, understanding or acceptance they will take on)

·   Learning Experience (what will the experience feel, look and be like for the learners as individuals, teams and a culture)

·   Purpose/Goals (what is the point of the learning and what steps will be taken in the process)

·   Learning Competencies (the new attitude, knowledge and skills employees attain)

The inspired learning model approach creates a safe and effective space for people to learn faster, integrate the learning more fully and transfer the learning to new situations.

Employees will work more accurately and efficiently and with greater joy, respectfulness, enthusiasm and innovativeness for customer interactions and team work.

·   Productivity enhanced

·   Performance developed

·   Potential reached

·   Profits increased

Workshops/Retreats - Our inspired and blended learning model approach provides to perfect environment for learning that is effectively transferred to the work. Customized to meet your topic and participant needs and incorporating the Learn to Inspire model of design, development and facilitation.

Coaching - Knowing you have what it takes to succeed in your role as manager, business owner and community leader is the greatest gift toward achieving the results you want. Great leaders also know that having the right support and guidance can allow the space for reaching great potential.

 

·   Coaching is an ongoing relationship, which focuses on the client taking action toward the realization of their vision, goal, or desires.

·   Coaching uses a process of inquiry and personal discovery to build the client’s level of awareness, recognition of strengths, talents and gifts, and provides structure, support and feedback.

·   The coaching process helps clients both define and achieve professional and personal goals faster and with more ease than would be possible otherwise.

·   Coaches tap into your own expertise, facilitate learning, are your mirror and allow you to claim responsibility for what you do and how you be.

Organizational Development Consulting – Our OD Consulting serves to help assess and evaluate the current reality and the undercurrent influences. From here we work with you to generate a plan for achieving the results needed and desired. Meet goals, increase productivity, enhance moral, build powerful teams, develop a supportive culture, improve relations and ultimately create a positive impact on your bottom line.

 

The Benefits:

  • Retain high impact people
  • Develop leaders for the future
  • Inspire personal & professional growth
  • Improve work practices
  • Improve morale
  • Enhance communication
  • Build effective teams
  • Build better relationships
  • Increase productivity
  • Progress in your strategic plan
  • Manage change effectively
  • Improve bottom line profits

We value creating environments that respect, inspire, energize and motivate the best in people so that the work place is not just satisfying, but a place they want to go to every day to reach their full potential.

We are committed to guiding others to live inspired lives. Because of this we operate from a place of creativity, positive energy, deeply profound listening and patience. We take the time to fully understand where you are at now and where you most want to be. The approach includes tapping into the inner wisdom of you and your company, generating processes designed to open creativity and inspiration, connecting the dots and developing in collaboration a plan for moving forward and helping you to implement that plan.

Offering formal education and decades of experience in business, management and organizational development and staff learning we care about bringing excellent service and being your partner in creating success.

Past Clients

Business Coaching

  Brandon Reed, Fitness Together, Northampton, MA

Business Coaching

  Dr. Bradford Eichwald, Active Chiropractic, Hadley, MA

Management Coaching

  Peter Furgenson, Housing Telecommunications, Umass, Amherst

Executive Coaching

  Sharon Shevlin, Housing Telecommunications, UMass, Amherst

Executive Coaching

  Robert Zombik, Alston Engineering, MA

Process Re-Design, Strategic Planning, Performance Management and  Executive Coaching
  Community Outreach and Education, Sally Linowski

Respectful Workplace, Management/Leadership Development, Executive Coaching

  University Health Services, Bernie Melby

Independent Associates Team Development, Business and Management Coaching

  Debee Boulanger, Owner-The Abundant Wellness Center, Chicopee, MA

Annual Staff Retreat

  Commonwealth College, Cory Pols

Strategic Planning for AQAD Review
  University of MA, Theater Dept, Harley Urbman

Change Management, Team Development and Executive Coaching
 
Office of Public Relations, Dick Conner

Customer Service

  Five Office Initiative, Paul Vasconcellos

Team Development, Management Coaching
 
Office of Grants and Contracts Administration, Leanne Every 

Work Flow Process Re-Design, Management Team Development, Executive and Management Coaching
  
Office of Community Service Learning, John Reiff

Team Development, Performance Management, Management Coaching

  WFCR Public Radio, Martin Miller

Employee Development, Management Coaching
   Sicard's Ace Hardware, Rachael Carney

 

 

 Examples of Program Offerings

1.       Inspired Workshop Design

a.      Problem: Not enough of your ideal clients/customers using your services or products

b.      Solution: Learn how to grow your business by attracting ideal clients and customers with inspiring & powerful workshops

                                                              i.      Create the vision for your workshop or class (subject matter, audience, transformation, purpose, learning, title, environment)

                                                            ii.      Develop the learning process (how will you help your participants gain new awareness, attitude, knowledge and skill)

                                                          iii.      Implementation (what you need to know about rolling it out-materials, handouts, promotion, tools, techniques, follow-up, etc)

c.      Result: Increase in qualified referrals and active clients/customers-Increase in revenue

 

2.       High Vibration Work Environment

a.      Problem: Negative work environment causing loss in performance, productivity, job satisfaction, retention

b.      Solution: Encouraging Words and Actions

                                                              i.      Discover the words and actions that encourage and inspire

                                                            ii.      Create a respectful workplace culture

                                                          iii.      Identify the rhythms and cycles of your business and workforce

c.      Result: Increase retention and job satisfaction, increase work performance and productivity

 

3.       Leaping Out of the Rut

a.      Problem: Things are at a standstill, employees just putting in their time, lack of innovation and ownership

b.      Solution: The Survive or Thrive Work Environment

                                                              i.      Motivate excellence through an inspired learning approach

                                                            ii.      Elevate employee potential through supervisory coaching

                                                          iii.      Create a plan for joint collaboration in bringing your business forward

c.      Result: New business, new ideas, new energy, new money

  

4.       Tackling the Communication Quagmire

a.      Problem: Inappropriate, incorrect information causing conflict, decreased moral, negative feelings and behaviors

b.      Solution: Grapevine & Gossip – Making them work for you

                                                              i.      Change the intention behind the message

                                                            ii.      Transform negative speak to truly useful dialogue

                                                          iii.      Create a plan for managing the hardy “hurter” in your organization

c.      Result: Transform the current communication system into one that serves the organization and increase performance, creativity and production

 

5.       Managing Self as a Communicator

a.      Problem: Interpersonal communication is a critical element of every work environment. The problem comes when people are triggered to react in a negative way that breaks down communication.

b.      Solution: From Auto-Response to Response-Ability

                                                              i.      Explore patterns of behavior, auto responses, common triggers

                                                            ii.      Understand your typical reactions without judgment

                                                          iii.      Learn the FIVE STEP process that influences our auto responses

                                                           iv.      Learn where and how to interrupt this process and develop new patterns of behavior

                                                             v.      Enhance your ability to CHOOSE how you will react to your old and new daily triggers

c.      Result: Employees learn to respond more effectively thus increasing effective communication around difficult subjects and situations which eliminates the distraction of fixing it. Time, energy and team work saved.

 

Other Topics

  • Quiet the Inner Critic (Gremlin Management)
  • Learning with the Heart in Mind
  • The Kick-Butt Business Woman
  •  Kick-Butt Meetings
  • Valiant Self-Care for the Business Professional
  •  Life-Path, What’s yours?
  • Tele-class Sizzle
  • Communication is a Skill
  • The Heart and Soul of Strategic Planning
  • Listening is More Than Hearing
  • Inspire Performance
  • The Heart of Great Communication
  • Coaching Toward Response-Ability  
  • Creating a Positive Work Environment
  • Going for the Goal
  • The Secret to Great Teams
  • Getting Organized Is Possible
  • Management Success Path
  • and more....

 

Learning Approach/Philosophy

Honoring learners for their own innate wisdom and celebrating progress made in mastering a new subject.

Our learning programs are conducted using the Inspired Learning Model approach in which we are certified facilitators. This model honors the learner for his or her own innate wisdom and celebrates progress made in mastering a new subject. It is based on the principle that learning takes place when individuals are open to learn and the learning environment is one that is safe. Using the model, individuals will learn more, learn faster, integrate more effectively and be genuinely inspired. The Inspired Learning Model creates joy and a deep sense of personal fulfillment from the learning process.

Seeing the magnificence in the big picture and

in the small details.

 

Associates and Colleagues:

Below are other coaching and consulting professional collaborative associates.

Deb Waterstone, MS-Spirit of Success

Jess Dods-Right Choice Careers

Beth Finegan Reynolds - NRG Power Group

Margaret Arsenault, MS – University of MA

Linda Marchesani, PhD - University of MA

Richard Ford, MS – University of MA

Ann Latham-Uncommon Clarity

Testimonials:

Organizational Development Client

Linda, thank you, for bringing your great consulting and coaching skills to my colleague and me. Because of our work together, we are experiencing greater efficiency, improved communication and enhanced creativity as we continue to solve problems together in our ever-changing work environment. I know this work has had a huge impact on staff satisfaction, learning and productivity. Thank you. John Reiff

Workshop Learners:

Incredibly helpful, empowered to challenge the untrue messages, supportive, ready to take personal action plan forward, wonderful, lighthearted and empowering program, encouraged awareness, very helpful, enjoyed it from beginning to end, more clear perspective, I feel better prepared to quiet “it”, positive, open energy, great tools, opportunity to express thoughts outwardly, Thank you! Mt. Holyoke College

Coaching Client:

Through coaching I’ve learned how to talk to people with love and compassion. I’ve also learned that it isn’t always about me and that sometimes people’s reactions are really about their own issues. I don’t need to own their reaction and that is a choice I can make. Life is all about choices. think everyone could benefit from coaching with Linda. She has great compassion, tools to work with and lets you set the pace while nudging you when it is warranted.           Ellen Mills-Audette of Ellen’s Place

See more testimonials here

 

R.E.A.C.H.

Renew

Stagnation can bring creativity and productivity to a halt.  If you have noticed loss of energy and enthusiasm in yourself or in others with whom you live or work, the need for rejuvenation may be at hand.  One of the ways in which to renew that valuable spark is through the opportunity of self-discovery, generating goals and priorities or just simply to “be” who you are in what you do.

Elevate

You know you are good at what you do. You’ve been successful. Perhaps you now wonder if there is more, a higher level that makes what you value most the driver in all that you do and allows you to be who you truly are.

Accentuate

Your strengths and magnificent qualities are the reason you have succeeded so far. In what ways can those strengths be accentuated to help create the vision you have in mind for yourself or your business?

Capture

How do you capture positive energy and potential and make it a dynamic part of the package you offer? Learn ways to fuel and sustain the energy and strengths needed to succeed.

Highest Potential

Where do you want to go? What and who do you want to be? Set your sights on your own fantastic future and learn the skills and get the support you need to see it a reality

 

               

WBOA

Women Business Owners

Alliance of Pioneer Valley http://www.wboa.org 

6 Advisors

Holyoke North BNI

ValleyLists.com: Click here to get connected

Toastmasters International
 

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Last modified: 10/29/08